Beneficiary feedback in donor programme design, development and evaluation: Uganda and Kenya

by Sophie Nampewo Kakembo


Citizen-led development is at the heart of the 2030 Agenda for Sustainable Development and the Busan Partnership for Effective Development Cooperation, with particular relevance to the latter’s principle of ‘inclusive development partnerships’.

Beneficiary feedback provides an opportunity for the beneficiaries to have a say about the services, projects and initiatives provided to them. Such feedback is a channel connecting beneficiaries and donors, which allows donor agencies to ensure that the needs of their beneficiaries are being met.

Development Initiatives undertook research to assess the application of the beneficiary feedback mechanisms used by nine donor agencies involved in the delivery of aid assistance in Kenya and Uganda. We identified the challenges they faced and noted the key lessons for future application. This report seeks to provide donors with the key evidence and lessons to inform their future use and application of beneficiary feedback mechanisms in development assistance.

Download the full report here

Homepage image credit: © Crown copyright 2015, Beneficiary Feedback in Evaluation, DFID, February 2015